Outage in Grafana

Experiencing metrics disruption for Free tier instances

Resolved Minor
July 28, 2023 - Started about 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating an issue impacting metrics for free tier instances. Some customers may experience missing metrics.
Components affected
Grafana EU-WEST: Querying Grafana US-CENTRAL: Querying
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/28/2023 08:05PM

We continue to observe healthy behavior for metric querying. We are considering this issue resolved.

No further updates.

MONITORING about 2 years ago - at 07/28/2023 05:04PM

As of 16:50 UTC, Engineering applied a mitigation to restore metric querying capabilities. At this time, we are monitoring to ensure continued performance. We will continued to provide updates.

IDENTIFIED about 2 years ago - at 07/28/2023 04:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 07/28/2023 12:36PM

The issue has been identified and our team is working on recovering the data.

INVESTIGATING about 2 years ago - at 07/28/2023 11:57AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/28/2023 09:33AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/28/2023 09:26AM

We are currently investigating an issue impacting metrics for free tier instances. Some customers may experience missing metrics.

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