Outage in Grafana
Elevated 429 Errors Impacting Metrics Querying Across Multiple Regions
Resolved MajorIncident Report
Summary AI Generated
Grafana experienced a major incident with elevated 429 rate limit errors affecting Prometheus metrics querying and ingestion across all regions globally. Customers encountered widespread failures, delays, and inconsistent responses when attempting to query metrics during the 25-minute outage. The engineering team actively worked on mitigation efforts and successfully resolved the incident.
We are currently experiencing a major incident causing elevated 429 (rate limit) errors across multiple regions, primarily impacting metrics querying.
This is a high-priority issue, and our engineering team is actively engaged and working urgently to identify the root cause and restore full service as quickly as possible. Customers may experience widespread failures or delays when querying metrics during this time.
We understand the significant impact this may have and will continue to provide updates as more information becomes available.
Components affected
Grafana AWS US East - prod-us-east-0: Querying Grafana US-CENTRAL: Querying Grafana GCP US Central - prod-us-central-0: Querying Grafana AWS Germany - prod-eu-west-2: Querying Grafana AZURE - Querying Grafana EU-WEST: Ingestion Grafana GCP Brazil - prod-sa-east-0: Ingestion Grafana Azure Netherlands - prod-eu-west-3: Ingestion Grafana AWS Australia - prod-au-southeast-1: Ingestion Grafana AWS Singapore - prod-ap-southeast-1: Querying Grafana AWS US West - prod-us-west-0: Ingestion Grafana GCP UK - prod-gb-south-0: Ingestion Grafana GCP Belgium - prod-eu-west-0: Ingestion Grafana GCP India - prod-ap-south-0: Querying Grafana AWS Canada - prod-ca-east-0: Ingestion Grafana AZURE - Ingestion Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana AWS Brazil - prod-sa-east-1: Querying Grafana GCP India - prod-ap-south-0: Ingestion Grafana AWS Canada - prod-ca-east-0: Querying Grafana AWS India - prod-ap-south-1: Ingestion Grafana GCP Belgium - prod-eu-west-0: Querying Grafana GCP Singapore - prod-ap-southeast-0: Ingestion Grafana Azure Netherlands - prod-eu-west-3: Querying Grafana AWS US West - prod-us-west-0: Querying Grafana Azure US Central - us-central2: Querying Grafana GCP Australia - prod-au-southeast-0: Ingestion Grafana GCP US Central - prod-us-central-0: Ingestion Grafana AWS US East - prod-us-east-0: Ingestion Grafana GCP Australia - prod-au-southeast-0: Querying Grafana AWS Australia - prod-au-southeast-1: Querying Grafana Azure US Central - us-central2: Ingestion Grafana AWS India - prod-ap-south-1: Querying Grafana AWS Singapore - prod-ap-southeast-1: Ingestion Grafana EU-WEST: Querying Grafana GCP Brazil - prod-sa-east-0: Querying Grafana AWS Sweden - prod-eu-north-0: Ingestion Grafana AWS Sweden - prod-eu-north-0: Querying Grafana US-CENTRAL: Ingestion Grafana AWS Brazil - prod-sa-east-1: Ingestion Grafana GCP UK - prod-gb-south-0: Querying Grafana AWS Germany - prod-eu-west-2: IngestionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/20/2026 02:30PM
This incident has been resolved. Thank you for your patience.
INVESTIGATING
3 days ago - at 04/20/2026 02:21PM
The issue is now confirmed to be widespread, affecting Prometheus across all regions.
Customers may continue to experience elevated 429 (rate limit) errors, particularly when querying metrics, with failures or inconsistent responses possible.
Our engineering team remains fully engaged and is actively working on mitigation and resolution efforts with the highest priority.
INVESTIGATING
3 days ago - at 04/20/2026 02:09PM
We are currently experiencing a major incident causing elevated 429 (rate limit) errors across multiple regions, primarily impacting metrics querying.
This is a high-priority issue, and our engineering team is actively engaged and working urgently to identify the root cause and restore full service as quickly as possible. Customers may experience widespread failures or delays when querying metrics during this time.
We understand the significant impact this may have and will continue to provide updates as more information becomes available.
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