Outage in Grasshopper
GoTo - Multiple services impacted
Resolved MajorIncident Report
Wr are aware of and investigating reports of multiple services impacted, including meetings, Contact Center, and voice services.
Our engineers are working to identify the issue and will provide another update shortly.reports o
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/19/2025 09:13PM
This incident has been resolved.
MONITORING
9 months ago - at 01/19/2025 09:04PM
Our engineers have implemented a correction, and we are seeing impacted services beginning to recover.
We will continue monitoring the situation and provide a final update shortly.
INVESTIGATING
9 months ago - at 01/19/2025 08:52PM
We are aware of and actively investigating reports that multiple services are down.
Our engineers are investigating these, and we will provide update shortly.
INVESTIGATING
9 months ago - at 01/19/2025 08:23PM
Wr are aware of and investigating reports of multiple services impacted, including meetings, Contact Center, and voice services.
Our engineers are working to identify the issue and will provide another update shortly.reports o
Latest Grasshopper outages
GoTo Connect - missing call event notifications - 24 days ago
Contact Center – Call Queues and Contact Center – Issues logging into queues - about 1 month ago
GoTo Connect - Issues with messaging and notifications - about 1 month ago
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