Outage in Grasshopper

Grasshopper - Connectivity Issues

Resolved Minor
December 09, 2021 - Started about 4 years ago - Lasted 4 months
Official incident page

Incident Report

We are actively investigating reports about few Grasshopper customers might be experiencing DB connectivity issues but not limited to: Outbound calling, Text messaging, Notifications, Mobile and desktop apps and Online interface. Please note, you will not be able to make changes to your account during this window. Our engineers are working to resolve the issue and will provide another update shortly.

Need to monitor Grasshopper outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 12/09/2021 04:57PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED about 4 years ago - at 12/09/2021 04:24PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 4 years ago - at 12/09/2021 04:09PM

We are actively investigating reports about few Grasshopper customers might be experiencing DB connectivity issues but not limited to: Outbound calling, Text messaging, Notifications, Mobile and desktop apps and Online interface. Please note, you will not be able to make changes to your account during this window.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest Grasshopper outages

GoTo Connect - Softphone call issues - 10 days ago
LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application - 2 months ago
GoToMyPC - Application in-accessible - 2 months ago
GoTo Connect VoIP Phones Calls - Audio degradation - 2 months ago
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application. - 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5010 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook