Outage in GUIDEcx

Logins blocked for some accounts in eastern regions of the United States.

Resolved Minor
June 13, 2023 - Started over 1 year ago - Lasted about 3 hours

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Outage Details

This issue appears to be tied to the AWS Lambda outage. We're continuing to monitor their progress is restoring these services.
Components affected
GUIDEcx Compass GUIDEcx API v1 GUIDEcx API Services GUIDEcx Advanced Time Tracking GUIDEcx Integration Platform GUIDEcx Project Management GUIDEcx API v2 GUIDEcx Resource Management
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 06/13/2023 08:18PM

This issue appears to be tied to the AWS Lambda outage. We're continuing to monitor their progress is restoring these services.

IDENTIFIED over 1 year ago - at 06/13/2023 07:32PM

Since AWS has acknowledged the issue is on their side, GUIDEcx is redeploying through a different method. (https://health.aws.amazon.com/health/status).

Latest GUIDEcx outages

Project List not loading - almost 2 years ago
Web interface temporarily unavailable in some regions - almost 2 years ago
System Slowness Under Investigation - almost 2 years ago
System slowness - about 2 years ago
System Slowness Under Investigation - about 2 years ago

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