Outage in GUIDEcx

Logins blocked for some accounts in eastern regions of the United States.

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 3 hours

Incident Report

This issue appears to be tied to the AWS Lambda outage. We're continuing to monitor their progress is restoring these services.
Components affected
GUIDEcx Compass GUIDEcx API v1 GUIDEcx API Services GUIDEcx Advanced Time Tracking GUIDEcx Integration Platform GUIDEcx Project Management GUIDEcx API v2 GUIDEcx Resource Management

Need to monitor GUIDEcx outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/13/2023 08:18PM

This issue appears to be tied to the AWS Lambda outage. We're continuing to monitor their progress is restoring these services.

IDENTIFIED over 2 years ago - at 06/13/2023 07:32PM

Since AWS has acknowledged the issue is on their side, GUIDEcx is redeploying through a different method. (https://health.aws.amazon.com/health/status).

Latest GUIDEcx outages

Issues with logging in affecting several users. - about 1 month ago
Project List not loading - over 2 years ago
Web interface temporarily unavailable in some regions - over 2 years ago
System Slowness Under Investigation - over 2 years ago
System slowness - over 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook