Outage in Guidewire

Automated builds are failing in Non-Production Environments

Resolved Minor
May 08, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 05/08/2025 01:36PM

The affected services have been restored successfully. Please open a Community case if you are still experiencing any issues with Automated builds.

MONITORING about 1 month ago - at 05/08/2025 10:40AM

The fix has been applied and issue is resolved, Please open a community case if you are still experiencing issues with Automated builds.

IDENTIFIED about 1 month ago - at 05/08/2025 10:32AM

Guidewire has identified the cause of the incident in the Non-Production Automated builds for our users in APAC region and are actively working to restore service. We will post regular updates on our progress.

INVESTIGATING about 1 month ago - at 05/08/2025 10:01AM

Guidewire team is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.

INVESTIGATING about 1 month ago - at 05/08/2025 09:58AM

Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The necessary resources are engaged to restore the service as quickly as possible. Regular updates on the progress will be provided.

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