Outage in Guidewire
APD Service Issue Affecting Multiple Customers in AMER Region in all environments
Resolved MajorIncident Report
Guidewire Support has identified the issue affecting the APD service. A fix has been identified, and we are in the process of implementing it. We will continue to share regular updates here.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/04/2025 02:26AM
This incident has been resolved.
MONITORING
5 months ago - at 09/04/2025 01:55AM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 09/03/2025 10:05PM
Guidewire has successfully implemented a fix and is actively monitoring the progress
INVESTIGATING
5 months ago - at 09/03/2025 09:29PM
The fix was successfully implemented. However, we are now experiencing a separate infrastructure issue. All necessary teams are actively engaged to restore the service as quickly as possible. We will continue to provide regular updates on our progress.
IDENTIFIED
5 months ago - at 09/03/2025 09:14PM
The Team is still continuing to work on implementing the fix. We will continue to share regular updates here.
IDENTIFIED
5 months ago - at 09/03/2025 08:27PM
The Team is still continuing to work on implementing the fix. We will continue to share regular updates here.
IDENTIFIED
5 months ago - at 09/03/2025 07:35PM
The Team is continuing to work on implementing the fix. We will continue to share regular updates here.
IDENTIFIED
5 months ago - at 09/03/2025 07:06PM
Guidewire Support has identified the issue affecting the APD service. A fix has been identified, and we are still working on implementing the fix. We will continue to share regular updates here.
IDENTIFIED
5 months ago - at 09/03/2025 06:24PM
Guidewire Support has identified the issue affecting the APD service. A fix has been identified, and we are in the process of implementing it. We will continue to share regular updates here.
Latest Guidewire outages
APD Service Interruption Affecting Multiple Customers in EMEA - about 13 hours ago
APD Service Interruption Affecting Multiple Customers in APAC - about 18 hours ago
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