Outage in Guidewire
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region
Resolved MinorIncident Report
Guidewire Support is aware of an issue with TeamCity service for some customers in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/19/2025 06:45PM
This incident has been resolved.
MONITORING
26 days ago - at 09/19/2025 04:03PM
Guidewire implemented the fix, and all affected services have been restored. We are actively monitoring. Please open a Community case if you are still experiencing any service interruption.
IDENTIFIED
26 days ago - at 09/19/2025 03:57PM
The issue has been identified and we are implementing a fix.
INVESTIGATING
26 days ago - at 09/19/2025 03:45PM
Guidewire Support is aware of an issue with TeamCity service for some customers in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Latest Guidewire outages
APD Service Issue Affecting Multiple Customers in AMER Region in all environments - about 1 month ago
InsuranceSuite Deployments - Service Interruption Affecting NON-PROD & PROD environments for Multiple Customers in AMER Region - about 2 months ago
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region - about 2 months ago
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