TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AMER Region

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

Guidewire has implemented the fix across all clusters. Builds are running successfully. We are currently actively monitoring the situation. Please open a Community case if you are still experiencing any service interruption

Guidewire is working on rolling out the fix on few remaining clusters. We will share regular updates on our progress.

Guidewire team has applied the fix to several impacted clusters and is continuing the rollout across all remaining clusters. We will share regular updates on our progress.

We are continuing to work on a fix for this issue.

Guidewire Support has identified the cause of this incident, which is impacting TeamCity Builds not starting due to the unavailability of agents in Non-Production Environments and are actively working to restore service. We will post regular updates on our progress.

We are continuing to investigate this issue.

Guidewire Support is aware of an issue with TeamCity builds not starting due to the unavailability of agents for some customers in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress