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Outage in Guidewire

LifeCycle Manager (LCM) Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production

Resolved Minor
February 17, 2026 - Started 17 days ago - Lasted about 5 hours
Official incident page

Incident Report

Guidewire Support is aware of an issue with LifeCycle Manager (LCM) that is causing deployment failure in Multiple Regions in Production and Non-Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 02/17/2026 09:46PM

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

MONITORING 16 days ago - at 02/17/2026 07:19PM

The fix has been implemented and we are actively monitoring the situation.

IDENTIFIED 17 days ago - at 02/17/2026 06:32PM

Guidewire Support has identified the cause of this incident impacting LifeCycle Manager (LCM) service interruption, and are actively working to restore service. We will post regular updates on our progress.

INVESTIGATING 17 days ago - at 02/17/2026 06:15PM

We are still investigating an issue with the LifeCycle Manager (LCM) service that is causing deployment failures in multiple regions. There are no new updates at this time. We appreciate your patience and will provide an update as soon as new information becomes available

INVESTIGATING 17 days ago - at 02/17/2026 05:43PM

We are still investigating an issue with the LifeCycle Manager (LCM) service that is causing deployment failures in multiple regions. There are no new updates at this time. We appreciate your patience and will provide an update as soon as new information becomes available

INVESTIGATING 17 days ago - at 02/17/2026 05:13PM

We are continuing to investigate an issue with the LifeCycle Manager (LCM) Service that is causing deployment failure in Multiple Regions. We appreciate your patience and will provide an update as soon as new information becomes available.

INVESTIGATING 17 days ago - at 02/17/2026 04:35PM

Guidewire Support is aware of an issue with LifeCycle Manager (LCM) that is causing deployment failure in Multiple Regions in Production and Non-Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

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