Outage in Gusto

Some companies are seeing double debits for payroll and payments processed through Gusto

Resolved Minor

August 03, 2023 - Started over 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Gusto Payroll, Benefits, HR

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/03/2023 11:04PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/03/2023 11:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/03/2023 02:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/03/2023 01:32PM

We are currently investigating this issue.

Latest Gusto outages

Chat channel unavailable - 10 days ago

Investigating issues with Payroll Processing for some users - 24 days ago

We are aware that some customers may be experiencing issues accessing Gusto.com. - 5 months ago

Limited access to support via phone and chat - 5 months ago

Gusto settings page performance degradation - 9 months ago

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