Outage in Gusto
Investigating issues with Payroll Processing for some users
Resolved MajorIncident Report
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.
Components affected
Gusto Payroll, Benefits, HRNeed to monitor Gusto outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/24/2025 07:54PM
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
INVESTIGATING
2 days ago - at 10/24/2025 07:39PM
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.
source IsDown
Service outage and gateway timeout errors
Reports started about 1 hour before official outage was reported
Users report inability to load app or website, facing 504 gateway timeout errors, affecting access to critical functions like payroll.
Latest Gusto outages
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