Outage in Gusto
Customers are experiencing slowness and errors
Resolved MinorIncident Report
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
Components affected
Gusto Payroll, Benefits, HRNeed to monitor Gusto outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/19/2024 08:33PM
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
INVESTIGATING
about 1 year ago - at 11/19/2024 08:08PM
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
source IsDown
Widespread service outage and login issues
Reports started 20 minutes before official outage was reported
Users report inability to load pages, login, or access services post-login. Slow performance and incomplete data also noted. Possible server or network problems.
Latest Gusto outages
Certain features in the Run Payroll Flow were down - 15 days ago
Chat channel unavailable - about 1 month ago
Investigating issues with Payroll Processing for some users - about 2 months ago
Limited access to support via phone and chat - 6 months ago
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