Outage in Halo

UK Chat Service Availability Issue

Resolved Minor
February 01, 2024 - Started over 1 year ago - Lasted about 2 hours

Incident Report

An ongoing issue in the chat service has been noted nad is being investigated
Components affected
Halo Live Chat

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Latest Updates ( sorted recent to last )
over 1 year ago - at 02/01/2024 04:06PM

An ongoing issue in the chat service has been noted nad is being investigated

over 1 year ago - at 02/01/2024 04:44PM

An issue has been found and a fix applied. Service now under monitoring

Latest Halo outages

UK Stable application performance degraded - about 16 hours ago
Issue with logging in to US Stable Applications - 9 days ago
US Instance timeouts - 2 months ago
503 Service Unavailable in US cluster - 3 months ago
Application Slowness - intermittent request failures on some UK Stable Applications - 3 months ago

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