Outage in Healthie

Some packages are not visible

Resolved Minor

March 05, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Healthie outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Healthie, and never miss an outage again.
Start Free Trial

Outage Details

Some packages (e.g some of the items listed under billing -> client packages) are not currently visible. Our team is investigating and will ensure those can be seen by both providers and patients.

Components affected

Healthie (Production)

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/06/2025 01:32AM

This incident was resolved at 6pm EST—all packages are available and visible to both providers and patients.

INVESTIGATING about 2 months ago - at 03/05/2025 10:22PM

Some packages (e.g some of the items listed under billing -> client packages) are not currently visible. Our team is investigating and will ensure those can be seen by both providers and patients.

Latest Healthie outages

Issue with Twilio and AT&T impacting SMS delivery - 3 days ago

Zoom appears to be experiencing a global outage - 9 days ago

Delays in background jobs (e.g emails, webhooks) in Sandbox - 23 days ago

Issue with Puma Web Server - about 1 month ago

Errors on saves for some data types for some Organizations - 2 months ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3964 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook