Outage in Healthwise
User Management service disruption
Resolved MajorIncident Report
Healthwise has been alerted to a disruption to its User Management service. The cause is a disruption in a critical 3rd party system. Our engineers will continue to monitor the situation and provide an update once the service is online.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/30/2023 10:45PM
All issues have been resolved. We will post a root cause analysis once we have completed our full investigation. If the investigation has not been completed within 1 week we will post an interim RCA with the information that we currently have available.
MONITORING
about 2 years ago - at 10/30/2023 08:23PM
the 3rd party service has been restored we will continue to monitor.
IDENTIFIED
about 2 years ago - at 10/30/2023 08:21PM
Healthwise has been alerted to a disruption to its User Management service. The cause is a disruption in a critical 3rd party system. Our engineers will continue to monitor the situation and provide an update once the service is online.
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