Outage in Healthwise

HealthClips Online issue - Reported and fix identified

Resolved Minor
July 02, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

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Outage Details

HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers have identified the root cause and are working to fix the problem as quickly as possible. We will share updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 07/03/2025 08:11PM

The HealthClips Online display issues have been resolved and the solution is fully functional. Thank you for your patience and we apologize for any inconvenience.

IDENTIFIED 25 days ago - at 07/03/2025 12:49AM

The HealthClips Online video playback issue has been resolved and the team is addressing a few display issues (e.g., comprehension questions and auto-advance to next asset not available). We will share updates as they become available - we apologize for any inconvenience.

IDENTIFIED 25 days ago - at 07/02/2025 04:10PM

HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers have identified the root cause and are working to fix the problem as quickly as possible.

We will share updates as they become available.

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