Outage in Hearsay Systems

Intermittent Internal Server Error

Resolved Major
October 19, 2023 - Started about 2 years ago - Lasted 33 minutes
Official incident page

Incident Report

Hearsay users may intermittently experience a 500 Internal Server Error when using Hearsay. Our engineers are treating this as our top priority and will work to resolve this as quickly as possible. We truly apologize for this experience and will provide an update shortly.
Components affected
Hearsay Systems Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/19/2023 06:24PM

Hearsay's engineers were able to resolve this matter, and users should no longer experience the error from before. A formal post-mortem will be provided to this incident after a thorough investigation from our engineers. We greatly appreciate your patience and understanding during this time.

INVESTIGATING about 2 years ago - at 10/19/2023 06:06PM

Hearsay users may intermittently experience a 500 Internal Server Error when using Hearsay. Our engineers are treating this as our top priority and will work to resolve this as quickly as possible. We truly apologize for this experience and will provide an update shortly.

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