Meta Functionality Temporarily Inactive

We can confirm that Meta was able to fix this matter, and all Facebook and Instagram functionalities are now fully restored. Users will be able to publish content to Facebook and Instagram, update their Meta profiles, and connect their Meta accounts to Hearsay. Any users who log in to Hearsay via Facebook authentication will now be able to log back in.

Hearsay will crawl back the data during the outage period to capture activities for supervision and archiving. However, posts that were scheduled during this period will need to be manually rescheduled. Your CSMs will provide a list of affected posts for your organization.

Thank you for your patience and understanding as we navigated this incident with our partners at Meta.

Hearsay is still actively working with Meta to fully resolve this matter. We sincerely apologize for any disruption this may have caused to your business operations. Rest assured, we are committed to keeping you informed with regular updates as the situation progresses. Thank you for your patience and understanding.

Hearsay continues to collaborate closely with our partners at Meta to resolve this issue.

Hearsay will be able to crawl back the data during the outage period to capture activities for supervision and archiving. However, posts that were scheduled during this period will need to be manually rescheduled. Your CSMs will provide a list of affected posts for your organization.

We greatly appreciate your patience and will share another update as soon as we have more information.

Hearsay continues to collaborate closely with our partners at Meta to resolve this issue. We greatly appreciate your patience and will share another update as soon as we have more information.

Hearsay is still actively collaborating with our trusted partners at Meta to diligently address and resolve this pressing matter. We are committed to providing updates on the progress of this incident until Meta has successfully and completely resolved it.

Hearsay is continuing to work with Meta to have them resolve this incident. We sincerely apologize for any disruption and will provide more information later today.

Hearsay is actively collaborating with our partners at Meta to address the current situation. We deeply regret any inconvenience this may have caused. We will promptly provide an update as soon as we have more information.

Hearsay has already contacted our counterparts at Meta to resolve this matter. Once we hear back and have more information to share, we will provide an update on this incident.

At this moment, Hearsay is experiencing an incident where functionality around Facebook and Instagram within the Hearsay platform is temporarily down. This includes connecting accounts and publishing content to Facebook and Instagram. For any customers logging into Hearsay with Facebook authentication, you will be unable to log in to Hearsay until Meta resolves this matter.

We truly apologize for this major disruption. Hearsay is prioritizing this matter immediately and will provide an update shortly.