Error when Accessing Conversations on Hearsay Mobile App

Hearsay engineers have rolled out an update to the iOS app that resolves the reported access issue. The new version should be available in the App Store shortly. Affected users are advised to update when it becomes available. A post-mortem will be published after we complete a thorough investigation. We truly appreciate your patience as we worked to resolve this issue.

Hearsay engineers have confirmed that the mobile app access issue only affects a subset of iOS users. A fix will be rolled out soon. We are working closely with Apple to expedite the review of the fix. We truly appreciate your partnership while we resolve this issue.

Hearsay engineers have identified the root cause and are working on fixing the mobile app issue. We will share another update shortly. Again, thank you for your patience while we resolve this for you.

Hearsay is currently experiencing an incident where users may run into an error stating "Your Landline Phone Number is Not Compatible" when accessing message conversations on the mobile app. Hearsay engineers are actively troubleshooting this and treating it as our top priority. We will update this incident once we have more information from our engineers.