Outage in Hearsay Systems

Intermittent Filters and Reporting Incident

Resolved Minor
February 26, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Hearsays engineers are investigating an incident with our reporting where some admins may notice the filter options are temporarily unavailable. Some admins may experience an empty report, but clicking the refresh icon should load the data. At this moment, downloading reports may be temporarily unavailable. Hearsay is treating this as our top priority and will provide an update once we have more information.
Components affected
Hearsay Systems Analytics
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/26/2025 05:01PM

Hearsay successfully reverted to a previous version of the platform, and users should no longer experience any reporting issues. After a thorough investigation has been completed, we will provide a post-mortem on this incident.

INVESTIGATING 3 months ago - at 02/26/2025 04:14PM

Hearsays engineers are investigating an incident with our reporting where some admins may notice the filter options are temporarily unavailable. Some admins may experience an empty report, but clicking the refresh icon should load the data. At this moment, downloading reports may be temporarily unavailable. Hearsay is treating this as our top priority and will provide an update once we have more information.

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