Outage in Helpshift

Issue with Outbound Mail Delivery system

Resolved Major
May 27, 2024 - Started 7 months ago - Lasted 19 minutes
Official incident page

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Outage Details

We are currently experiencing email delivery issues reported by Mailgun. We will provide updates as soon as they are available.
Components affected
Helpshift Email delivery
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/27/2024 02:16PM

This incident has been resolved.

MONITORING 7 months ago - at 05/27/2024 02:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/27/2024 01:57PM

We are currently experiencing email delivery issues reported by Mailgun. We will provide updates as soon as they are available.

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