Outage in Helpshift
Issue with Outbound Mail Delivery system
Resolved Major
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Outage Details
Components affected
Helpshift Email deliveryLatest Updates ( sorted recent to last )
We're pleased to inform you that the incident affecting the Outbound Mail Delivery system has been successfully resolved. We apologize for any inconvenience this has caused, and we appreciate your patience and understanding during this time. If you encounter any additional issues or have any questions, please do not hesitate to contact our support team (support@helpshift.com). I appreciate your cooperation.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are currently experiencing email delivery issues reported by Mailgun. We will provide updates as soon as they are available.
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