Outage in Helpshift

Partial Outage with the third party who implemented the CAPTCHA

Resolved Minor
July 08, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

An issue with a third-party vendor currently impacts our issue filing on the Contact Us page in the Help Center. We are discussing the matter with the third party's technical team.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/08/2024 12:55PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 07/08/2024 11:57AM

An issue with a third-party vendor currently impacts our issue filing on the Contact Us page in the Help Center. We are discussing the matter with the third party's technical team.

Latest Helpshift outages

Language AI Service Outage - about 1 month ago
Delay in Chat Experience - 2 months ago
Issue with Bots workflow - 4 months ago

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