Outage in Helpshift
Issue with chatbot workflow
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
We are pleased to inform you that the issue has been resolved, and the bot workflow is now operational. We sincerely apologize for any inconvenience this may have caused.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We're currently experiencing issues with the chatbot workflow. Our team is actively working to restore normal performance. We're sincerely sorry for any inconvenience.
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