Outage in Helpshift
Issue with chatbot workflow
Resolved MajorIncident Report
We're currently experiencing issues with the chatbot workflow. Our team is actively working to restore normal performance. We're sincerely sorry for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 12/10/2024 12:24PM
We are pleased to inform you that the issue has been resolved, and the bot workflow is now operational. We sincerely apologize for any inconvenience this may have caused.
MONITORING
10 months ago - at 12/10/2024 11:39AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 12/10/2024 11:31AM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 12/10/2024 11:18AM
We're currently experiencing issues with the chatbot workflow. Our team is actively working to restore normal performance. We're sincerely sorry for any inconvenience.
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