Outage in Helpshift
Service Degradation
Resolved Minor
Need to monitor Helpshift outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpshift, and never miss an outage again.
Start Free Trial
Outage Details
We are currently experiencing degradation in our internal service that fetches end user data.
This effects the below components
-Chatbots
-Automations
-Webhooks
You may also face intermittent issues that could resolve on retry for:
-Create issue flows (Web Chat, SDK, Email)
-Add message and view FAQs flows
-End user presence detection
Components affected
Helpshift WebhooksLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/09/2025 03:51PM
This incident has been resolved.
MONITORING
6 days ago - at 10/09/2025 03:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 10/09/2025 12:41PM
We are currently experiencing degradation in our internal service that fetches end user data.
This effects the below components
-Chatbots
-Automations
-Webhooks
You may also face intermittent issues that could resolve on retry for:
-Create issue flows (Web Chat, SDK, Email)
-Add message and view FAQs flows
-End user presence detection
Latest Helpshift outages
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
Issue with all Ai services - 2 months ago
The Status Page Aggregator Built for IT Managers
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
