Check if Helpshift Webhooks is down, official outages, user-reported issues, and outages map.
Helpshift Webhooks is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 15 incidents for Helpshift Webhooks since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Webhooks outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 09, 2025
12:41 PM UTC
|
Minor
We are currently experiencing degradation in our internal service that fetches end user data.
Thi...
|
about 3 hours |
|
Sep 16, 2025
12:46 PM UTC
|
Major
We are currently experiencing intermittent failures impacting the following components:
- Bots
- ...
|
about 3 hours |
|
Aug 08, 2025
08:30 AM UTC
|
Major
We are currently experiencing a service outage affecting the webhook functionality. Our engineeri...
|
30 minutes |
|
May 15, 2024
04:50 PM UTC
|
Minor
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is curr...
|
about 20 hours |
|
Apr 28, 2024
03:37 PM UTC
|
Minor
We’re currently experiencing degraded performance issues with Chatbots (Custom Bot, Feedback Bot,...
|
about 11 hours |
|
Apr 26, 2024
07:22 PM UTC
|
Minor
We’re currently experiencing degraded performance issues with Chatbots, Issue logs, Webhook deliv...
|
about 5 hours |
|
Mar 15, 2024
01:44 PM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Mar 13, 2024
01:14 PM UTC
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Nov 01, 2023
05:40 PM UTC
|
Major
We are currently experiencing a delay and few features are in degraded state. We are investigatin...
|
about 5 hours |
|
Aug 25, 2023
03:07 PM UTC
|
Major
We are currently investigating this issue.
|
about 2 hours |
See what users are saying about Helpshift Webhooks issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Helpshift since March 2021
Webhooks is part of Helpshift. Check the Helpshift's status.
3 incidents in 2025
Helpshift Webhooks is down. You can check Helpshift Webhooks status and incident details on the top of the page. IsDown continuously monitors Helpshift Webhooks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift Webhooks seems to be having problems. You can check Helpshift Webhooks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift Webhooks being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift Webhooks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift Webhooks last outage was on October 09, 2025 with the title "Service Degradation"
IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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