Check if Helpshift Webhooks is down, recent outages, user-reported issues, and outages map.
Helpshift Webhooks is working normally
Last checked from Helpshift's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 13 incidents for Helpshift Webhooks since started monitoring Helpshift status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted 30 minutes
We are currently experiencing a service outage affecting the webhook functionality. Our engineering team is actively working to restore the service. We apologize for any inconvenience.
over 1 year ago · lasted about 20 hours
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
over 1 year ago · lasted about 11 hours
We’re currently experiencing degraded performance issues with Chatbots (Custom Bot, Feedback Bot, Quick Search Bot, Identity Bot.), Webhook delivery. Our team is currently working to restore normal performance levels. We apologize for any inconve...
We've tracked and collected 13 incidents for Helpshift Webhooks since started monitoring Helpshift status
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Services commonly monitored together with Helpshift
Helpshift Webhooks isn't down. You can check Helpshift Webhooks status and incident details on the top of the page. IsDown continuously monitors Helpshift Webhooks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift Webhooks is currently operational. You can check Helpshift Webhooks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift Webhooks being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift Webhooks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift Webhooks last outage was on August 08, 2025 with the title "Issue with webhooks"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Helpshift with maximum flexibility
IsDown monitors Webhooks for major outages. A major outage is when Webhooks experiences a critical issue that severely affects one or more services/regions. When Helpshift marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Helpshift status page for minor outages. A minor outage is when Webhooks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Helpshift status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Helpshift publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Helpshift and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Helpshift and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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