Outage in Helpshift
Partial Outage
Resolved Minor
Need to monitor Helpshift outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpshift, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Helpshift WebhooksLatest Updates ( sorted recent to last )
We're pleased to inform you that the incident affecting the performance of Chatbots (Custom Bot, Feedback Bot, Quick Search Bot, Identity Bot) and Webhook delivery has been successfully resolved. Our team has worked diligently to restore normal performance levels, and all systems are now operating as expected.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you encounter any further issues or have any questions, please don't hesitate to reach out to our support team (support@helpshift.com)
Thank you for your cooperation.
The Webhooks and chatbot engine is back to normal now. We are currently monitoring the situation. We apologise for the inconvenience.
We’re currently experiencing degraded performance issues with Chatbots (Custom Bot, Feedback Bot, Quick Search Bot, Identity Bot.), Webhook delivery. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Latest Helpshift outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime