Outage in Helpshift
Partial Outage
Resolved MinorIncident Report
We’re currently experiencing degraded performance issues with Chatbots, Issue logs, Webhook delivery. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Components affected
Helpshift WebhooksNeed to monitor Helpshift outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/27/2024 12:06AM
Webhooks are operational now. All the services are fully operational now. We apologize for any inconvenience.
INVESTIGATING
over 1 year ago - at 04/26/2024 10:25PM
The Chatbot is operational now. The Webhooks are still delayed and we are working on it.
INVESTIGATING
over 1 year ago - at 04/26/2024 09:42PM
The issue logs are operational now. Chatbot engine and webhooks are still delayed and we are working on it.
INVESTIGATING
over 1 year ago - at 04/26/2024 07:22PM
We’re currently experiencing degraded performance issues with Chatbots, Issue logs, Webhook delivery. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Latest Helpshift outages
Dashboard Analytics — Partial Degradation - about 1 month ago
Partial Degradation: Analytics - about 1 month ago
Partial Degradation: Issue Auto-assignment (Delay) - about 1 month ago
Service Degradation - about 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
