Outage in Helpshift
Show Logs, CSV Reports and Webhooks Partial Degradation
Resolved MinorIncident Report
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
Components affected
Helpshift WebhooksTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/16/2024 12:20PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 05/16/2024 04:14AM
A fix has been implemented and we are monitoring the result.
INVESTIGATING
almost 2 years ago - at 05/16/2024 01:59AM
We'd like to inform you that we've scheduled maintenance to address this issue today from 2:30 am to 3:30 am UTC. Upon completion of the maintenance, we expect resolving the performance issue with Show Logs and CSV Reports.
INVESTIGATING
almost 2 years ago - at 05/15/2024 07:14PM
I would like to inform you that the Webhooks systems are successfully restored. Our team is still working on restoring to normal performance levels for other two components (Show logs and CSV Reports).
INVESTIGATING
almost 2 years ago - at 05/15/2024 06:36PM
We are currently experiencing performance issues with Show Logs, CSV Reports and Webhooks. We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 05/15/2024 04:50PM
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
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