Outage in Helpshift
Show Logs, CSV Reports and Webhooks Partial Degradation
Resolved Minor
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Outage Details
Components affected
Helpshift WebhooksLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the result.
We'd like to inform you that we've scheduled maintenance to address this issue today from 2:30 am to 3:30 am UTC. Upon completion of the maintenance, we expect resolving the performance issue with Show Logs and CSV Reports.
I would like to inform you that the Webhooks systems are successfully restored. Our team is still working on restoring to normal performance levels for other two components (Show logs and CSV Reports).
We are currently experiencing performance issues with Show Logs, CSV Reports and Webhooks. We are continuing to investigate this issue.
We are currently experiencing performance issues with Show Logs and CSV Reports. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
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