Outage in Helpshift
Delay in Chat Experience
Resolved Major
Need to monitor Helpshift outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpshift, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently experiencing an issue with Helpshift's chat functionality. End users may be unable to create an issue, or, after issue creation, they might encounter delays in their chat interactions with bots or automations.
We will keep you updated.
Latest Helpshift outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime