Is Helpshift Mobile SDK Down? Check current status
Check if Helpshift Mobile SDK is down, official outages, user-reported issues, and outages map.
Current Helpshift Mobile SDK status
Helpshift Mobile SDK is working normally
Updated from Helpshift official status page
Helpshift Mobile SDK service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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- Track outages in real-time
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Helpshift Mobile SDK recent outages and downtime history
IsDown has tracked 6 incidents for Helpshift Mobile SDK since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Mobile SDK outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Mar 13, 2025
05:18 AM EDT
|
Major
We are experiencing degraded performance across the system, including dashboard slowness.
|
about 7 hours |
|
Mar 05, 2025
04:33 AM EST
|
Minor
We are currently investigating this issue.
|
about 3 hours |
|
Oct 10, 2024
06:30 AM EDT
|
Major
We are currently experiencing an issue with Helpshift's chat functionality. End users may be unab...
|
about 5 hours |
|
Sep 28, 2023
10:00 AM EDT
|
Major
The WebSDK API statistics have shown a significant increase in response times, accompanied by a d...
|
40 minutes |
|
Nov 08, 2022
07:09 AM EST
|
Minor
End-users and agents are intermittently experiencing slowness and unavailability across all servi...
We are currently investigating this issue.
|
about 5 hours |
|
Oct 21, 2022
04:56 AM EDT
|
Minor
Issue in-app messaging. Lag exists between each prompt of the Bots (approximately 20-30 seconds o...
We are currently investigating this issue.
|
about 1 hour |
Be the first to know when Helpshift Mobile SDK goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Helpshift Mobile SDK status
See what users are saying about Helpshift Mobile SDK issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Mobile SDK for integrating Helpshift's customer support functionality directly into mobile applications, enabling live chat and issue reporting.
Monitoring Helpshift since March 2021
Mobile SDK is part of Helpshift. Check the Helpshift's status.
Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.
Reach out in social media at X account.
Support at website.
Check their status page.
2 incidents in 2025
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