Outage in Helpshift
End-users and agents are intermittently experiencing slowness and unavailability across all services.
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/08/2022 05:11PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 11/08/2022 04:47PM
A fix has been released and we are monitoring the results
IDENTIFIED
almost 3 years ago - at 11/08/2022 04:17PM
The root cause of the issue has been identified and the fix is being implemented
INVESTIGATING
almost 3 years ago - at 11/08/2022 01:04PM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 11/08/2022 12:09PM
We are currently investigating this issue.
Latest Helpshift outages
Service Degradation - 7 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 30 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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