Helpshift status updated
Helpshift Management Portal Status. Is Helpshift Management Portal Down?
Check if Helpshift Management Portal is down, official outages, user-reported issues, and outages map.
Is Helpshift Management Portal down right now?
Helpshift Management Portal is working normally
IsDown checked Helpshift Management Portal status on at , and appears to be operational. We've received 0 user reports in the past 24 hours.
IsDown collects in real-time Helpshift Management Portal status data from official sources and user reports.
Helpshift Management Portal service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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User reports for Helpshift Management Portal
See what users are saying about Helpshift Management Portal issues that impacted them and how they are affected by the outage.
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Helpshift Management Portal outages and downtime history
IsDown has tracked 22 incidents for Helpshift Management Portal since started monitoring Helpshift status in March 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Management Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Mar 13, 2025
05:18 AM EDT
|
Major
We are experiencing degraded performance across the system, including dashboard slowness.
|
about 7 hours |
|
Mar 21, 2024
08:33 AM EDT
|
Minor
The Issue Status is not getting updated. Our team is currently investigating the issue.
|
about 2 hours |
|
Dec 19, 2023
10:07 AM EST
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Nov 21, 2023
06:54 AM EST
|
Minor
We are currently investigating this issue.
|
about 3 hours |
|
Nov 17, 2023
07:25 AM EST
|
Minor
Currently, our message delivery workflow is in a degraded state. Messages from agents to end user...
|
14 minutes |
|
Nov 01, 2023
01:40 PM EDT
|
Major
We are currently experiencing a delay and few features are in degraded state. We are investigatin...
|
about 5 hours |
|
Oct 30, 2023
04:09 AM EDT
|
Minor
Currently we experiencing the issue auto assignment is not working. Our team are investigating on...
|
about 2 hours |
|
Oct 19, 2023
01:16 PM EDT
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Oct 19, 2023
04:03 AM EDT
|
Minor
We are seeing some issues with Feedback Bots reopen step execution. Our team is currently investi...
|
35 minutes |
|
Oct 17, 2023
06:53 AM EDT
|
Minor
We've observed some degradation in our auto-assignment system. Our team is currently investigatin...
|
about 1 hour |
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