Outage in Helpshift
Auto assignment is not working
Resolved MinorIncident Report
Currently we experiencing the issue auto assignment is not working. Our team are investigating on the issue
Components affected
Helpshift Management PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/30/2023 10:32AM
This incident has been resolved.
MONITORING
over 2 years ago - at 10/30/2023 09:58AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 10/30/2023 09:57AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 10/30/2023 09:45AM
We are still investigating on the issue
INVESTIGATING
over 2 years ago - at 10/30/2023 08:09AM
Currently we experiencing the issue auto assignment is not working. Our team are investigating on the issue
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