Outage in Helpshift
Auto assignment is not working
Resolved MinorIncident Report
Currently we experiencing the issue auto assignment is not working. Our team are investigating on the issue
Components affected
Helpshift Management PortalNeed to monitor Helpshift outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/30/2023 10:32AM
This incident has been resolved.
MONITORING
about 2 years ago - at 10/30/2023 09:58AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 10/30/2023 09:57AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 10/30/2023 09:45AM
We are still investigating on the issue
INVESTIGATING
about 2 years ago - at 10/30/2023 08:09AM
Currently we experiencing the issue auto assignment is not working. Our team are investigating on the issue
Latest Helpshift outages
Older Resolved/Rejected cases are visible in "All New Issues" view - about 6 hours ago
Dashboard Analytics — Partial Degradation - 16 days ago
Partial Degradation: Analytics - 17 days ago
Partial Degradation: Issue Auto-assignment (Delay) - 19 days ago
Service Degradation - 28 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
