Outage in Helpshift
Degraded performance for Mark as Duplicate and Reject
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
Helpshift Management Portal
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/19/2023 05:27PM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 12/19/2023 03:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 12/19/2023 03:07PM
We’re currently experiencing degraded performance issues with Mark as Duplicate and Reject. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
INVESTIGATING
almost 2 years ago - at 12/19/2023 03:07PM
We are currently investigating this issue.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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