Outage in Helpshift
Message Delivery Workflow
Resolved MinorIncident Report
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Components affected
Helpshift Management Portal
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/17/2023 12:37PM
This incident has been resolved.
INVESTIGATING
almost 2 years ago - at 11/17/2023 12:25PM
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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