Outage in Helpshift
Message Delivery Workflow
Resolved MinorIncident Report
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Components affected
Helpshift Management PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/17/2023 12:37PM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 11/17/2023 12:25PM
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Latest Helpshift outages
Service Disruption - 9 days ago
Helpshift Automations Service Disruption - 23 days ago
Degraded performance on Helpshift Dashboard - about 1 month ago
Partial Degradation – Dashboard Analytics (Team Section) - 2 months ago
AI Reply Service Outage - 4 months ago
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