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Outage in Helpshift

Message Delivery Workflow

Resolved Minor
November 17, 2023 - Started over 2 years ago - Lasted 14 minutes
Official incident page

Incident Report

Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Components affected
Helpshift Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/17/2023 12:37PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 11/17/2023 12:25PM

Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.

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