Outage in Helpshift
Message Delivery Workflow
Resolved Minor
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Outage Details
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Components affected
Helpshift Management PortalLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/17/2023 12:37PM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 11/17/2023 12:25PM
Currently, our message delivery workflow is in a degraded state. Messages from agents to end users are experiencing a delay.
Latest Helpshift outages
Issue with Help Center page - 26 days ago
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Bulk email notifications being triggered. - about 2 months ago
Degraded Performance for issue creation via platform iOS - 2 months ago
Delay in loading Dashboard Reports - 3 months ago
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