Outage in Helpshift

All services are partially degraded

Resolved Minor

November 21, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Helpshift Management Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/21/2023 02:41PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/21/2023 01:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/21/2023 12:14PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/21/2023 11:56AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/21/2023 11:54AM

We are currently investigating this issue.

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