Outage in Helpshift
Degradation in auto-assignment system
Resolved MinorIncident Report
We've observed some degradation in our auto-assignment system. Our team is currently investigating the problem and working on a solution to fix it.
Components affected
Helpshift Management Portal
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/17/2023 12:19PM
We have released the fix. Issue is now resolved.
MONITORING
almost 2 years ago - at 10/17/2023 11:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 10/17/2023 10:54AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 10/17/2023 10:53AM
We've observed some degradation in our auto-assignment system. Our team is currently investigating the problem and working on a solution to fix it.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
