Outage in Helpshift

Degraded Performance for issue creation via platform iOS

Resolved Minor
March 05, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Helpshift Mobile SDK
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/05/2025 12:35PM

This incident has been resolved.

MONITORING 6 days ago - at 03/05/2025 12:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 03/05/2025 10:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 03/05/2025 09:33AM

We are currently investigating this issue.

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