Outage in Helpshift

HelpCenter is not loading on SDKX

Resolved Major
September 03, 2024 - Started 4 months ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently experiencing performance issues with the Helpcenter on SDKX. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 08:36PM

We are pleased to inform you that the issue has been resolved, and the Helpcenter on SDK X is now operational. We sincerely apologize for any inconvenience this may have caused.

INVESTIGATING 4 months ago - at 09/03/2024 08:01PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 09/03/2024 08:01PM

We are currently experiencing performance issues with the Helpcenter on SDKX. Our team is currently working to restore normal performance levels. We're sincerely sorry for any inconvenience.

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