Outage in Helpshift
Delay in loading Dashboard Reports
Resolved MinorIncident Report
We are experiencing degraded performance on the Helpshift Dashboard Reports screen and are investigating the issue.
Components affected
Helpshift Analytics Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/04/2025 10:23AM
This incident has been resolved.
MONITORING
8 months ago - at 02/04/2025 10:22AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 02/04/2025 10:22AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 02/04/2025 09:59AM
We are experiencing degraded performance on the Helpshift Dashboard Reports screen and are investigating the issue.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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