Check if Helpshift Analytics Dashboard is down, official outages, user-reported issues, and outages map.
Helpshift Analytics Dashboard is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 15 incidents for Helpshift Analytics Dashboard since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Analytics Dashboard outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 21, 2025
06:25 AM EDT
|
Minor
We are currently experiencing degraded performance in Dashboard Analytics
|
35 minutes |
|
Oct 20, 2025
09:34 AM EDT
|
Major
We are currently experiencing a Partial Outage impacting the following components:
- Analytics AP...
|
about 18 hours |
|
Oct 04, 2025
04:13 PM EDT
|
Major
The Analytics dashboard is currently down due to an outage on our BI vendor’s side. All other ana...
|
about 18 hours |
|
Feb 04, 2025
04:59 AM EST
|
Minor
We are experiencing degraded performance on the Helpshift Dashboard Reports screen and are invest...
|
27 minutes |
|
Jul 18, 2024
05:52 AM EDT
|
Minor
Dashboard Analytics is currently in a degraded State. The following reports are impacted:
- Overv...
|
about 2 hours |
|
Feb 15, 2024
08:29 AM EST
|
Major
Dashboard Analytics is not loading
|
about 1 hour |
|
Nov 27, 2023
04:47 PM EST
|
Minor
We are facing a degradation in our analytics pipeline because of which analytics data is stale an...
|
about 8 hours |
|
Sep 05, 2023
02:00 PM EDT
|
Major
We are facing issue with Dashboard Analytics. As per the initial investigation it seems that this...
|
about 2 hours |
|
Jul 02, 2023
02:13 AM EDT
|
Major
We are currently investigating this issue.
|
about 12 hours |
|
Jun 02, 2023
04:39 AM EDT
|
Minor
We are currently experiencing an outage on our Dashboard Analytics page. Based on preliminary inv...
|
about 1 hour |
See what users are saying about Helpshift Analytics Dashboard issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Helpshift since March 2021
Analytics Dashboard is part of Helpshift. Check the Helpshift's status.
4 incidents in 2025
Helpshift Analytics Dashboard isn't down. You can check Helpshift Analytics Dashboard status and incident details on the top of the page. IsDown continuously monitors Helpshift Analytics Dashboard official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift Analytics Dashboard is currently operational. You can check Helpshift Analytics Dashboard status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift Analytics Dashboard being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift Analytics Dashboard official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift Analytics Dashboard last outage was on October 21, 2025 with the title "Dashboard Analytics — Partial Degradation"
IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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