Outage in Helpshift
Dashboard Analytics — Partial Degradation
Resolved MinorIncident Report
Summary AI Generated
Helpshift's Analytics Dashboard experienced a partial degradation lasting approximately 1.6 hours, during which the scroll function was not working as expected. The issue was identified and resolved, restoring normal dashboard functionality.
We are currently experiencing degraded performance affecting the Analytics Dashboard. Users may notice that the scroll function is not working as expected.
Components affected
Helpshift Analytics DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/24/2026 09:23AM
This incident has been resolved.
INVESTIGATING
8 days ago - at 07/24/2026 07:52AM
We are currently experiencing degraded performance affecting the Analytics Dashboard. Users may notice that the scroll function is not working as expected.
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