Outage in Helpshift

Dashboard Analytics Degraded State

Resolved Minor
July 18, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dashboard Analytics is currently in a degraded State. The following reports are impacted: - Overview page - All reports under issues - All reports under Bots
Components affected
Helpshift Analytics Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/18/2024 12:12PM

This incident is now Resolved

INVESTIGATING 5 months ago - at 07/18/2024 09:52AM

Dashboard Analytics is currently in a degraded State. The following reports are impacted:
- Overview page
- All reports under issues
- All reports under Bots

Latest Helpshift outages

Language AI Service Outage - about 1 month ago
Delay in Chat Experience - 2 months ago
Issue with Bots workflow - 4 months ago

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