Outage in Helpshift

Dashboard Analytics Degraded State

Resolved Minor

July 18, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Dashboard Analytics is currently in a degraded State. The following reports are impacted: - Overview page - All reports under issues - All reports under Bots

Components affected

Helpshift Analytics Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/18/2024 12:12PM

This incident is now Resolved

INVESTIGATING almost 2 years ago - at 07/18/2024 09:52AM

Dashboard Analytics is currently in a degraded State. The following reports are impacted:
- Overview page
- All reports under issues
- All reports under Bots

Latest Helpshift outages

Service Disruption - 12 days ago

Helpshift Automations Service Disruption - 25 days ago

Degraded performance on Helpshift Dashboard - about 2 months ago

Partial Degradation – Dashboard Analytics (Team Section) - 2 months ago

AI Reply Service Outage - 4 months ago

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