Outage in Helpshift
Bulk email notifications being triggered.
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
Helpshift Email deliveryLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/12/2025 07:22PM
This incident has been resolved.
MONITORING
3 months ago - at 03/12/2025 07:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 03/12/2025 04:40PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 03/12/2025 02:45PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 03/12/2025 02:43PM
We are currently investigating this issue.
Latest Helpshift outages
Issue with Help Center page - about 2 months ago
System Outage - 3 months ago
Degraded Performance for issue creation via platform iOS - 3 months ago
Delay in loading Dashboard Reports - 4 months ago
Issue with chatbot workflow - 6 months ago
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