Outage in Heroku

Issues with Essential Tier Databases

Resolved Minor
July 28, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.
Components affected
Heroku Data
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 07/28/2024 01:38PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING 3 months ago - at 07/28/2024 12:46PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING 3 months ago - at 07/28/2024 11:56AM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are now actively monitoring the situation.

UPDATE 3 months ago - at 07/28/2024 11:26AM

A potential fix has been identified for the issue with essential tier databases in the EU region and our engineers are actively working to implement it.

UPDATE 3 months ago - at 07/28/2024 10:30AM

Engineers are continuing to work to resolve an issue with essential tier databases in the EU region. Impacted customers will receive out of memory errors when attempting to access the databases.

UPDATE 3 months ago - at 07/28/2024 09:39AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors. Our engineers are continuing to work to resolve the issue.

ISSUE 3 months ago - at 07/28/2024 08:46AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors.
Our engineers are working to resolve the issue.

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