Outage in Heroku

Issues with Essential Tier Databases

Resolved Minor
July 28, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.
Components affected
Heroku Data

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Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 07/28/2024 01:38PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING over 1 year ago - at 07/28/2024 12:46PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING over 1 year ago - at 07/28/2024 11:56AM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are now actively monitoring the situation.

UPDATE over 1 year ago - at 07/28/2024 11:26AM

A potential fix has been identified for the issue with essential tier databases in the EU region and our engineers are actively working to implement it.

UPDATE over 1 year ago - at 07/28/2024 10:30AM

Engineers are continuing to work to resolve an issue with essential tier databases in the EU region. Impacted customers will receive out of memory errors when attempting to access the databases.

UPDATE over 1 year ago - at 07/28/2024 09:39AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors. Our engineers are continuing to work to resolve the issue.

ISSUE over 1 year ago - at 07/28/2024 08:46AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors.
Our engineers are working to resolve the issue.

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