Outage in Heroku

Issues with Essential Tier Databases

Resolved Minor
July 28, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Need to monitor Heroku outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heroku, and never miss an outage again.
Start Free Trial

Outage Details

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.
Components affected
Heroku Data
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 07/28/2024 01:38PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING about 2 months ago - at 07/28/2024 12:46PM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are continuing to monitor the situation for full remediation.

MONITORING about 2 months ago - at 07/28/2024 11:56AM

The team has implemented a fix for the issue with essential tier databases in the EU region. We are now actively monitoring the situation.

UPDATE about 2 months ago - at 07/28/2024 11:26AM

A potential fix has been identified for the issue with essential tier databases in the EU region and our engineers are actively working to implement it.

UPDATE about 2 months ago - at 07/28/2024 10:30AM

Engineers are continuing to work to resolve an issue with essential tier databases in the EU region. Impacted customers will receive out of memory errors when attempting to access the databases.

UPDATE about 2 months ago - at 07/28/2024 09:39AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors. Our engineers are continuing to work to resolve the issue.

ISSUE about 2 months ago - at 07/28/2024 08:46AM

An issue has been detected with essential tier databases in the EU region. When attempting to access the database, impacted customers will receive out of memory errors.
Our engineers are working to resolve the issue.

Latest Heroku outages

Investigating intermittent connectivity issues from APAC - 7 days ago
Investigating Intermittent Login Issues - 7 days ago
Investigating Intermittent Login Issues - 19 days ago
Issues with Essential Tier Databases in EU region - about 2 months ago
Intermittent routing availability for some applications - about 2 months ago

Monitoring cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3230 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE