Outage in Heroku

Investigating an issue with access to Heroku services

Resolved Minor
June 10, 2025 - Started 23 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Build's Release Phase are operating normally.
Latest Updates ( sorted recent to last )
UPDATE 22 days ago - at 06/11/2025 04:51AM

Build's Release Phase are operating normally.

UPDATE 22 days ago - at 06/11/2025 03:04AM

Some builds are experiencing issues completing Release Phase successfully. Our systems are processing a backlog of release events. We will update this incident as information is available.

UPDATE 22 days ago - at 06/11/2025 01:45AM

We continue implementing fixes to resolve this incident. As a workaround, customers still impacted, see KB: https://help.heroku.com/6RBHRPNK/remediation-steps-for-heroku-incident-on-june-10-2025

UPDATE 23 days ago - at 06/10/2025 09:54PM

We have resolved issues with dashboard.heroku.com, and the site is now accessible to customers. As a workaround, while we continue implementing fixes, customers still impacted can run the following commands via their Heroku Command Line Interface:
- heroku ps --app ”$APP” to get a listing of all dyno names
- heroku ps:stop --dyno-name ”$DYNO” --app ”$APP”
Important to note that dynos should be restarted one at a time to avoid a service disruption.

UPDATE 23 days ago - at 06/10/2025 08:05PM

Heroku continues to investigate and remediate an issue with intermittent outages.

If you need to contact our team, please log a ticket via https://help.heroku.com/, and our support team will provide updates. Thank you for your patience.

UPDATE 23 days ago - at 06/10/2025 07:05PM

Heroku continues to investigate and remediate an issue with intermittent outages.

If you need to contact our team, please log a ticket via https://help.heroku.com/. Should you be unable to log a ticket, kindly email us at outage-support@heroku.com, and our support team will provide updates. Thank you for your patience.

UPDATE 23 days ago - at 06/10/2025 05:58PM

Heroku continues to investigate and remediate an issue with intermittent outages.

If you need to contact our team, please log a ticket via https://help.heroku.com/. Should you be unable to log a ticket, kindly email us at outage-support@heroku.com, and our support team will provide updates. Thank you for your patience.

UPDATE 23 days ago - at 06/10/2025 05:03PM

Heroku continues to investigate and remediate an issue with intermittent outages.

If you need to contact our team, please log a ticket via https://help.heroku.com/. Should you be unable to log a ticket, kindly email us at outage-support@heroku.com, and our support team will provide updates. Thank you for your patience.

UPDATE 23 days ago - at 06/10/2025 02:20PM

Heroku continues to investigate and remediate an issue with intermittent outages.

ISSUE 23 days ago - at 06/10/2025 01:07PM

Beginning at 06:03 UTC, Heroku is having intermittent outages which are currently being investigated.

INVESTIGATING 23 days ago - at 06/10/2025 12:58PM

Engineers are continuing to investigate an issue accessing Heroku services.

INVESTIGATING 23 days ago - at 06/10/2025 09:19AM

Engineers are continuing to investigate an issue accessing Heroku services.

INVESTIGATING 23 days ago - at 06/10/2025 08:04AM

Engineers are investigating an issue with the Heroku platform.

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