Outage in Heroku

Issue with Heroku Platform API

Resolved Minor
April 09, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Heroku outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heroku, and never miss an outage again.
Start Free Trial

Outage Details

Beginning at 19:37 PM UTC on April 9, 2025 and continuing until 19:49:15 PM UTC on April 9, 2025, Heroku Platform API was unavailable during automatic database failover. During this time some requests to the Platform API failed. Customers would have received HTTP 503 Service Unavailable errors when making API requests, and seen errors when using the Heroku Dashboard or CLI.
Components affected
Heroku Tools
Latest Updates ( sorted recent to last )
RETROACTIVE about 1 month ago - at 04/09/2025 09:23PM

Beginning at 19:37 PM UTC on April 9, 2025 and continuing until 19:49:15 PM UTC on April 9, 2025, Heroku Platform API was unavailable during automatic database failover. During this time some requests to the Platform API failed. Customers would have received HTTP 503 Service Unavailable errors when making API requests, and seen errors when using the Heroku Dashboard or CLI.

INVESTIGATING about 1 month ago - at 04/09/2025 08:21PM

Engineers are investigating errors with the Heroku Platform API. Customers may receive HTTP 503 errors when making API requests, and when using the Heroku Dashboard or CLI.

Latest Heroku outages

Investigating an issue with one-off dynos in Cedar Private Spaces - 11 days ago
Investigating an issue with one-off dynos in Cedar Private Spaces - 11 days ago
Delays in Fir-generation Private Space provisioning in Oregon - about 1 month ago
Investigating an issue with high request latencies and reduced availability on custom domains - about 1 month ago
Investigating an issue with Application Logs - about 2 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook