Outage in Heroku

Issue with Heroku Platform API

Resolved Minor
April 09, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Beginning at 19:37 PM UTC on April 9, 2025 and continuing until 19:49:15 PM UTC on April 9, 2025, Heroku Platform API was unavailable during automatic database failover. During this time some requests to the Platform API failed. Customers would have received HTTP 503 Service Unavailable errors when making API requests, and seen errors when using the Heroku Dashboard or CLI.
Components affected
Heroku Tools

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Latest Updates ( sorted recent to last )
RETROACTIVE 7 months ago - at 04/09/2025 09:23PM

Beginning at 19:37 PM UTC on April 9, 2025 and continuing until 19:49:15 PM UTC on April 9, 2025, Heroku Platform API was unavailable during automatic database failover. During this time some requests to the Platform API failed. Customers would have received HTTP 503 Service Unavailable errors when making API requests, and seen errors when using the Heroku Dashboard or CLI.

INVESTIGATING 7 months ago - at 04/09/2025 08:21PM

Engineers are investigating errors with the Heroku Platform API. Customers may receive HTTP 503 errors when making API requests, and when using the Heroku Dashboard or CLI.

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