Outage in Heroku

Investigating an issue with Heroku Connect new Connection updates

Resolved Minor
September 10, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Configuring new connections within the Heroku Connect add-on through the dashboard is functioning but requires a workaround. Currently, users must cancel at step 2 of the connection configuration and refresh to see the connection status be successful. Our engineers are working to resolve the issue.
Components affected
Heroku Tools
Latest Updates ( sorted recent to last )
ISSUE 2 days ago - at 09/10/2025 08:44PM

Configuring new connections within the Heroku Connect add-on through the dashboard is functioning but requires a workaround. Currently, users must cancel at step 2 of the connection configuration and refresh to see the connection status be successful. Our engineers are working to resolve the issue.

INVESTIGATING 2 days ago - at 09/10/2025 07:50PM

Engineers are investigating an issue with Heroku Connect Add-on in US & EU. Users can cancel during step 2 and refresh the page to work around the issue.

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